Basic Information
Website: https://crownplay.com
Established: 2023
Restricted Countries: Afghanistan, Armenia, Belarus, Belgium, Bulgaria, China, Cote d'Ivoire, Curaçao, Cyprus, Denmark, Estonia, Georgia, Iran, Iraq, Israel, Lithuania, Malta, Moldova, Netherlands, North Korea, Romania, Russian Federation, Sweden, Ukraine, United Kingdom, United States, Virgin Islands British, Virgin Islands U.S.
Licences: Curacao
Payment Information
Deposit methods: Bitcoin, Boleto, Dogecoin, EPS, eZeeWallet, Flexepin, Jeton, Litecoin, MasterCard, MiFinity, Neosurf, Neteller, Paysafecard, Skrill, Sofort Überweisung, Sticpay E-Wallet, Tether, Visa Credit Card, Aktia, blik, CashtoCode, Inovapay, Interac, Nordea, Pay4Fun, Pix, Postepay, Rapid Transfer, Santander, Tether USDT (TRC 20), Volt
Withdrawal Methods: Skrill, Skrill 1-Tap, Neteller, Jeton, MiFinity, Tether, Ethereum, Bitcoin, Litecoin, USD Coin, Dogecoin, TRON, Visa, MasterCard, Payz, MuchBetter, SticPay, Bank Wire Transfer, eZeeWallet, AstroPay Card, Aktia Bank, Nordea, Handelsbanken, Danske Bank, Pix, Inovapay, Interac
Currencies: Australian dollars (AUD), Brazilian reals (BRL), Canadian dollars (CAD), Chilean pesos (CLP), Czech Republic korunas (CZK), Euros (EUR), Hungarian forints (HUF), New Zealand dollars (NZD), Norwegian krone (NOK), Polish zlotys (PLN), Swiss francs (CHF), US dollars (USD), Peruvian Sol (PEN)
Users Support
Available Languages: Czech, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish
Email Address: [email protected]
Live Chat: yes
Casino Rating
Review
CrownPlay Casino has introduced a variety of engagement features to spice up player experience. There are tournaments, the bonus shop to spend loyalty points and the Bonus Crab game that can cost zero and awards some nice prizes.
Over a dozen site translations, including English, are available. Restricted countries listed in section 2.3 of the casino T&Cs. There are just around twenty of them, and for the rest of the world the doors of this casino are open.
A rich library of games is the biggest treasure, and there are nice bonuses to boost the level of fun. However, some things can put certain players off. Lack of responsible gaming tools is one of the cons. Self-exclusion is the only option, which is fine if you are confident that you can keep gambling under control.
Another thing is that monthly withdrawal cap is pretty low. The lowest level players can cash out only €7,000 a month, and the figure goes up to €20,000 per month.
Payments
CrownPlay Casino accepts just over a dozen currencies, although one or two are offered during the sign up. Euro is the international option and it’s the only choice if your local currency isn’t accepted.
The account currency and your country affect the selection of available payment methods. But there are always a bunch of popular banking solutions regardless of where you come from. E-wallets, bank cards, cryptos… you get plenty of choices. You can go to the Payments page to see what currencies and payment options are available for your country.
Withdrawals
All rules regarding withdrawals at CrownPlay Casino are listed in sections 6.7 to 6.17 of the T&Cs. You can read them to be aware of anything that might come up when you are ready to cash out your winnings. Below we’ve listed the key terms.
- Deposit rollover is x1. If this requirement isn’t met, the operator charges a 10% fee (at least $0.5), and if deposits were made through a bank card or a bank transfer, the fee is 15%.
- Daily/monthly withdrawal limits increase as players upgrade their loyalty status. It’s EUR 500/7,000, 500/10,000, 800/12,000, 1,000/15,000 and 1,500/20,000 for levels 1, 2, 3, 4 and 5, respectively.
- CrownPlay Casino processes cash outs within up to 3 business days from the request or from the last withdrawal.
- The Financial Department works Monday to Friday from 6am to 5pm.
One of the key withdrawal terms is mentioned in section 6.14. The operator allows itself to set individual withdrawal schedules for each account. That means it can decide how much and when any individual player can withdraw.
Bonuses
Deposits can unlock plenty of extra credits. Other bonuses aren’t tied depositing directly. Plus, a range of special rewards can be released. One thing to keep in mind is quite high wager requirements. It’s generally 35x for deposit match offers, which would fall within the industry standards, but the fact that bonus and deposit must be wagered, makes it a less appealing deal.
Not all players will fully enjoy the bonuses. Those who come from Brazil, Chile, Japan, Peru and Thailand are allowed to take away the amount up to ten times the bonus. Suppose you win €50, then you can’t cash out more than €500 once the rollover is completed.
If a promo includes some free spins, it’s usually required to first finish active bonuses. Only then should players use free spins.
Welcome Pack
This is a four-part bonus package with the total value of up to €3,000 + 350FS. To release it entirely, punters need to upload €20 or more four times after signing up. Each payment releases a part of the bonus. Gamblers have 10 days for the 35x rollover of the deposit plus bonus, and for FS it’s 40x.
- 100% (€1,000 max) + 200FS
- 75% (€500 max)
- 50% (€500 max) + 50FS
- 25% (€1,000 max) + 100FS
It’s important not to make deposits through Neteller or Skrill. Because they won’t qualify for the promos.
Weekly Bonuses
Three days a week Friday-Sunday, CrownPlay members have a chance to get extra funds on top of their payment: 50% (€700 max) + 50FS. But you don’t get a complete pack unless the payment is big enough.
- €20 payment gets a 50% bonus
- €50 payment gets 50% + 50FS
No other reload promos are on the menu, but weekly promos don’t end there. Players can grab cashbacks as well as some in-game prizes, plus, some network promos run by game providers.
€10 Roulette Reward
Once a day, every Saturday and Sunday, CrownPlay Casino players can grab extra €10 for their roulette win when they place a bet on Green. The min bet size is €2. Many live casino roulette games are eligible, including Lightning Roulette, XXXtreme Lightning Roulette and many others. The best part is that whatever these €10 win players, it’s pure cash with no rollover attached.
Cashbacks
Two cashback promos are available every week. One of them is there for anyone, while the other one is released to level 3, 4 and 5 members. Wager is just x1. Both cashbacks are credited on the net loss from funds uploaded during the promo period.
- 15% up to €3,000. Level 3, 4 and 5 players get 5%, 10% and 15% cashback, respectively.
- 25% up to €200 for live casino punters.
Games
You’ll find thousands of games produced by over 100 studios on this site. This ensures that the selection is versatile and there’s something for everyone. In addition to casino gambling, players get sports betting to explore.
Navigation is made easy thanks to the numerous game collections. There are a lot of slots, instant games, live casino titles and jackpots. The casino even has a selection of exclusive titles, and their own Bonus Crab game that awards prizes.
Customer Support
Players have a live chat and an email address to reach player support. There’s also the Help Center providing answers to a range of questions. Section 13 of the CrownPlay Casino T&Cs explains the procedure of filing a complaint. And it’s said that if players disagree with the outcome, they can explore third party dispute resolution services.
Conclusion
CrownPlay is a fun casino where punters get plenty of games and engagement features. There are some decent deposit rewards and nice cashback offers. The casino targets players across the world and makes sure they all have a hassle-free experience.
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